play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 0614747998
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection and wait for a strong signal to ensure a smooth experience. If you don't receive the OTP after the allotted time, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the active phone number associated with your account. If you're unable to log in due to a changed number, submit your correct KYC (Know Your Customer) details to the customer support via email to assist with account transfer.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device to resolve the issue. Then, download the latest version of the app to access its updated features. Once installed, you should be able to log in and start playing without any problems.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are limited to earnings from gaming activities, excluding bonus rewards. The earned money can be withdrawn, but bonus collections cannot.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services reduce processing time from 30 minutes to 3 hours. However, there may be delays in payment processing, which can take up to 24 hours. This delay in payment processing is an exception to the otherwise efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is unsuccessful, the funds should be transferred to your wallet account within 24 hours. If the issue persists, you can reach out to their customer care centre for assistance.
We prioritize your convenience and security by offering a range of deposit and withdrawal methods, including credit/debit cards, digital wallets, bank transfers, and cryptocurrencies. This ensures swift and secure transactions, giving you peace of mind and control over your financial activities. Our cutting-edge encryption technologies guarantee that your personal and financial information remains protected at all times, safeguarding your sensitive data from unauthorized access. Furthermore, our dedicated customer support team is available 24 hours a day, 7 days a week, ready to address any questions or concerns you may have. Whether you need assistance with a transaction, have a query about our services, or require guidance on how to navigate our platform, our team is always here to help. Our commitment to your satisfaction and security is unwavering, and we strive to provide exceptional support to ensure your overall experience with us is seamless and stress-free.
At play exchange, customer satisfaction is our top priority. Our dedicated support team is available 24/7, 365 days a year to assist you with any questions or concerns you may have. From the moment you join us, you'll be treated to a seamless and personalized experience that will leave you feeling valued and supported. Our team of experts is passionate about delivering exceptional service, and we're committed to making your experience with us a memorable one. Whether you're a new customer or a long-time user, we're here to help you every step of the way, from setting up your account to resolving any technical issues that may arise. At play exchange, we believe that every customer deserves a unique and tailored experience. That's why we've designed our support system to be flexible and adaptable, allowing us to respond quickly and effectively to your needs. Whether you're contacting us through our website, social media, or phone, you can be assured of a prompt and courteous response from our team. But it's not just about providing good service - it's about creating an experience that's truly unforgettable. That's why we're committed to going above and beyond to exceed your expectations. From special offers and promotions to exclusive access to new features and products, we're always looking for ways to surprise and delight our customers. So why wait? Join us today and discover the thrill and excitement that awaits you at play exchange. With our dedicated support team and commitment to customer satisfaction, you'll be just a click away from your next big win.